proceso de compra

A Step-by-Step Guide to Online Shopping: Simplifying the Process


In this article, we offer a complete guide to carrying out an order efficiently and hassle-free through our website.

To get started, we invite you to visit our website: Where in the top bar, you will find the option to select your language and filter in this way the options that best suit you.


Then, you’ll identify an eye-catching orange button labeled  ‘Online Stop’. This button will take you directly to our online store, where you can browse our extensive collection of stoves, with their respective prices, ratings and features.

In addition, we give you the opportunity to explore current offers, filter according to preferences or use our product comparator, which allows you to select up to four different models for a quick comparison of features, thus facilitating decision-making.

Starting the purchase process

With the choice already made, the next step is to select the desired product by clicking on it. When you access the product page, you’ll find an informative video, a 360-degree view, and a QR code to visualize how it blends into your environment. You’ll also have access to crucial information such as the data sheet, manual, installation tips, shipping details, reviews, and FAQs.

With the decision definitively clear, you can proceed to click on  ‘Add to cart’, starting the checkout process.

In the cart tab, you will be able to review the selection and add a discount coupon, if you have one (this can be obtained by subscribing to our newsletter).

Finish the process

The next crucial step is to click on  ‘Checkout’. Here, you will be asked to fill in personal details, billing and delivery address, and you will have the option to add order-related notes, such as delivery details or any relevant instructions, that facilitate the correct preparation and delivery of the order.

When you scroll down the page and with the data completed, all you need to do is select the desired payment method and accept the terms and conditions of the website to ensure good data management.

The payment process can be carried out in three different ways:

  1. Payment by credit card.
  2. Payment by bank transfer.
  3. Payment by PayPal, with the option of splitting the payment into three installments.

After that, we continue to the payment tab, where you must enter your bank details, using the  ‘place the order’ button.

Important Considerations:

  • For card payments, make sure to authorize the payment in your bank’s app to confirm the transaction correctly.
  • In payments by bank transfer, make the deposit indicating the order number as a reference, taking into account that the order will be processed after receiving the amount.

Once these steps have been completed, we are committed to managing the order as soon as possible, ensuring that you receive the purchase in perfect condition.

Thank you for choosing us!

Want to keep up to date with more articles like this?

Leave a Reply

Your email address will not be published. Required fields are marked *