proceso de compra

A Step-by-Step Guide to Online Shopping: Simplifying the Process


In this article, we offer a complete guide to carrying out an order efficiently and hassle-free through our website.

To get started, we invite you to visit our website: Where in the top bar, you will find the option to select your language and filter in this way the options that best suit you.


Then, you’ll identify an eye-catching orange button labeled  ‘Online Stop’. This button will take you directly to our online store, where you can browse our extensive collection of stoves, with their respective prices, ratings and features.

In addition, we give you the opportunity to explore current offers, filter according to preferences or use our product comparator, which allows you to select up to four different models for a quick comparison of features, thus facilitating decision-making.

Starting the purchase process

With the choice already made, the next step is to select the desired product by clicking on it. When you access the product page, you’ll find an informative video, a 360-degree view, and a QR code to visualize how it blends into your environment. You’ll also have access to crucial information such as the data sheet, manual, installation tips, shipping details, reviews, and FAQs.


With the decision definitively clear, you can proceed to click on  ‘Add to cart’, starting the checkout process.

In the cart tab, you will be able to review the selection and add a discount coupon, if you have one (this can be obtained by subscribing to our newsletter).


You will also be able to review the selection, add a discount coupon if available, and add order-related notes, such as delivery details or any relevant instructions, to facilitate the correct preparation and shipment of the order.

When you scroll down the page and with the data completed, all you need to do is select the desired payment method and accept the terms and conditions of the website to ensure good data management.

The payment process can be carried out in four different ways:

  1. Payment by credit card.
  2. Payment by bank transfer.
  3. Payment by PayPal, with the option of splitting the payment into three installments.
  4. Payment in installments by Scalapay or Banco Sabadell. A safe way to split the payment for your order.

After choosing the desired method, we move on to the last tab, the payment, using the ‘Place the order’ button. Here you will only have to enter your bank details.

Important Considerations:

  • For card payments, make sure to authorize the payment in your bank’s app to confirm the transaction correctly.
  • In payments by bank transfer, make the deposit indicating the order number as a reference, taking into account that the order will be processed after receiving the amount.

Once these steps have been completed, we are committed to managing the order as soon as possible, ensuring that you receive the purchase in perfect condition.

Thank you for choosing us!

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